Terms and Conditions

Eligibility and age

You must be at least 18 years old to play at Regal Rush. You must also be a resident of a country where we are allowed to offer our services. We do not accept players from jurisdictions where online gambling is prohibited. We may ask for proof of age and identity at any time.

Accounts and verification

You can only have one account with us. When you register, we ask for your name, date of birth, address, and contact details. We verify this information before your first withdrawal, and sometimes earlier. We may ask for a copy of your ID, a utility bill, or a screenshot of your payment method. This is standard practice and helps keep your account secure.

You are responsible for keeping your login details private. If you think someone else has accessed your account, contact us immediately at [email protected].

Deposits and withdrawals

The minimum deposit is kr 200. We accept Visa, Mastercard, Jeton, Paysafecard, Skrill, Bitcoin, and MiFinity. There is no fee from us for deposits or withdrawals, though your payment provider may charge its own.

Withdrawal times vary by method. We handle crypto cashouts in under one hour. Card withdrawals take 2–4 business days. Other methods may take longer, depending on the provider. We may carry out additional checks before releasing a withdrawal, especially if it is your first one.

You can set your own deposit limits in your account settings. We also apply daily, weekly, and monthly limits where required.

Bonuses and wagering

We offer bonuses from time to time, including our welcome offer of 100% up to kr 5,000 plus 100 free spins on Grace Of Cleopatra by Amusnet. Unless stated otherwise, bonuses carry a wagering requirement of 30×. This means you must wager the bonus amount 30 times before you can withdraw any winnings from it. Free spins winnings are also subject to wagering.

Bonuses are optional. If you prefer to play without one, you can decline or opt out. We always show the full terms of each bonus before you claim it.

Responsible gambling

We want you to enjoy playing at Regal Rush, but we also want you to stay in control. We provide tools such as deposit limits, loss limits, session reminders, time-outs, and self-exclusion. You can set these in your account or by contacting support.

If you feel that gambling is no longer fun, or if it is affecting your finances, relationships, or health, please take a break. We can help you set a time-out or close your account. You can also find support from Hjelpelinjen (800 800 40), Spillavhengighet Norge, Blå Kors, or Gamblers Anonymous.

Closing your account

You can close your account at any time by contacting support. If you have a balance, we will return it to you, provided all verification checks are complete. If you want to take a break rather than close your account, we can set a time-out for a period you choose.

Complaints

If you have a complaint, please contact us first at [email protected]. We will do our best to resolve it quickly. If you are not satisfied with our response, you can escalate the matter to our licensing authority, the Curaçao Gaming Authority.

Changes to these terms

We may update these terms from time to time. When we do, we will post the new version on this page and update the date at the top. If the changes are significant, we will notify you by email or when you log in. Continued use of your account means you accept the updated terms.